Finally went online this morning and STAYED online until I found the answer to being able to get back into my outlook email account.  Took forever but I think I've got it now.  It's got a bit of a different look than before, but I think it has to do with the settings I used.  I now have 3 panes instead of just the index, and the message box, and I cannot for the life of me figure out how to delete anything but I'll get it yet. They make everything online as confusing as possible these days.  I waited and waited for my son to stop by to help me, but he didn't get off work until later than he anticipated so that didn't work out, and now today he's not answering his phone.  Either I caught him at a busy time or he simply isn't answering or maybe one of the little kids is using his phone because he has games installed on there for them, for when they travel somewhere.  Who knows, with 11 kids in the house it could be any number of reasons.  Usually he calls me back ASAP but this time I haven't heard from him.  Oh well, I did most of the work myself anyway, I just needed him to tidy up some loose ends for me.